Service Excellence

Our Service Excellence services are designed to cultivate a strong service-oriented culture within organizations.

We focus on developing a Service Mindset, defining service expectations, and providing service examples that illustrate best practices.

  1. Service Mindset: Definition & Examples
  2. Service Concept: Partial, Comprehensive, & Chain of Services
  3. Service Strategy: Culture Cycle & Top-Down Approach
  4. Service Culture Development: Prime Service, Standards, KPI, & Performance Measurement
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Kawasan
 Niaga
Metro
 Trade
 Center
 Blok 
A-26.
Jl.
 Soekarno
 Hatta
 No.
590,
Sekejati, 
Buahbatu Bandung 40286.

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